Terms of service

TERMS OF SERVICE

Last updated: January 10, 2026

Welcome to Aiksent Global Inc ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at aiksent.com (the "Website") and any products or services we offer (collectively, the "Services").

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

1. GENERAL CONDITIONS

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.

2. PRODUCTS AND SERVICES

All products and descriptions are subject to change or discontinuation without notice. We reserve the right to limit quantities of any products or services we offer.

Product prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product color.

3. ACCURACY OF INFORMATION

We strive to provide accurate product information, but we do not warrant that product descriptions, pricing, or other content on our Website is accurate, complete, reliable, current, or error-free.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. PURCHASES AND PAYMENT

By placing an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and payment information as needed.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

All payments are processed securely. We accept major credit cards, debit cards, and other payment methods as indicated at checkout.

5. SHIPPING AND DELIVERY

Shipping times and costs are outlined in our Shipping Policy. We are not responsible for delays caused by shipping carriers or customs processing.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6. RETURNS AND REFUNDS

Our return and refund policies are detailed in our Refund Policy. Please review this policy before making a purchase.

7. USER ACCOUNTS

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account.

8. PROHIBITED USES

You may not use our Services for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations.

Prohibited activities include but are not limited to:
• Violating any laws or regulations
• Transmitting harmful code, viruses, or malicious software
• Attempting to gain unauthorized access to our systems
• Harassing, abusing, or harming other users
• Impersonating any person or entity
• Collecting or harvesting information about other users

9. INTELLECTUAL PROPERTY

All content on our Website, including text, graphics, logos, images, and software, is the property of Aiksent Global Inc or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, or distribute any content from our Website without our express written permission.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Aiksent Global Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services.

Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the product or service in question.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Aiksent Global Inc and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our Services or violation of these Terms.

12. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these third-party sites. Your use of third-party websites is at your own risk.

13. MODIFICATIONS TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our Website. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

14. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

15. DISPUTE RESOLUTION

Any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Aiksent Global Inc regarding your use of our Services.

18. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Aiksent Global Inc
3901 Utopia Pkwy
Flushing, NY 11358
United States

Email: support@aiksent.com
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST